Kaizen Approach offers a customer-centric and data-driven methodology to developing customized learning solutions. We carefully review the customer’s training requirements and conduct discovery meetings to understand what has brought the customer to the point where they are seeking IT-based learning solutions. By understanding the underlying requirements and customer goals, we can individualize the deliverables for greatest impact and determine the best metrics to measure success.
Collaboration is integral to making effective learning and development tools for each customer, so we work closely with stakeholders and subject matter experts throughout the process, while educating the customer about all available options and adapting if changes arise. We will conduct research and use surveys, focus groups, job analysis methods, literature review, and subject matter expert workshops/activities as needed. We see ourselves as mentors and coaches, ready to listen and guide businesses of all sizes.
We conduct a variety of services for learning, development, and testing. For example:
- Tailored job analysis
- Curriculum audits
- Certification program design
- Assessment design
- Training needs assessments
- Training gap analysis
- Survey services
- Kirkpatrick/Phillips modeling
- Validation support through beta testing/pilots